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Terms of use

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Terms of use

By visiting our website and/or downloading any material from our website, you accept the following terms. If a visitor/user does not agree with the conditions provided herein, they shall not use the services of this website.


By accessing this Website you agree to accept the powers of the recipient under Articles 3 and 4 of the aforementioned law and therefore any act, omission or tolerance contrary to the provisions of that law draws the foreseeable penalties.

Exclusive expressly declares that it will not make any illegal or improper use of your personal data and does not transfer in any way and for any reason to any third party personal data and information of users/visitors. Your personal information upon your request is deleted and is not given to anyone in any way. 

Underage visitors/users of this website can have access to the services only with the consent of their parents or guardians.

Links to other websites

To facilitate your access to its websites, Exclusive may include links to websites on the Internet which are owned or managed by third parties (natural or legal) who are responsible for their content and for the terms of personal data protection that they follow and in no way Exclusive is responsible for.

Product Prices

All prices shown on our website include VAT.

Exclusive reserves the right to adjust these prices. For some locations in Greece in which reduced VAT rates are applied and if your order is made by invoice, then the product prices are lower than those indicated by the reduced VAT.

Limited License

Exclusive, under the terms and conditions set forth herein and all applicable laws and regulations, grants you a non-exclusive, transferable, personal, limited right to access, use and display of this website and its content. This license is not a transfer of title to the website and its components and it is subject to the following limitations: (1) it must be kept in all copies of the website and its components, all annotations concerning copyright and other proprietary rights, and (2) you cannot modify the website and its components in any way or reproduce or publicly present, or distribute or otherwise use the website and its components for any public or commercial purpose unless otherwise permitted herein.


Exclusive reserves the right to alter or amend the applicable terms and conditions for use of the website at any time. Such changes, modifications, additions or deletions to the terms and conditions of use will be effective immediately following their communication, which may be given by any means including, but not limited to, the location of new terms and conditions on the website. Any use of the website after such change or modification shall be deemed to constitute an acceptance by you of such changes, modifications, additions or deletions. Exclusive may, at any time, terminate, change, suspend or discontinue any specific features on this website including the photo availability, presentation or description of any product or service.

Information requirements for distance and off-premises contracts

  1. Before the consumer is bound with a contract concluded at a distance or off-premises or with any corresponding offer, the supplier shall provide the consumer with the following information in a clear and comprehensible manner:
  2. a) the main characteristics of the goods or services, to the extent appropriate in relation to the medium and the goods or services
  3. b) the identity of the supplier, such as his trading name
  4. c) the geographic address at which the supplier is established and the telephone number of the supplier, his fax number and his email address, if any, so that the consumer can contact the supplier quickly and efficiently and, where applicable, the geographical address and identity of the supplier on whose behalf he is acting
  5. d) if different from the address provided on the basis of case c), the geographical address of the supplier’s business place and, where appropriate, the address of the supplier on whose behalf he is acting, where the consumer can address any complaints
  6. e) the total value of goods or services, including VAT and any other charge, or if, due to the nature of the goods or services, the price cannot reasonably be calculated in advance, the manner in which the price is to be calculated, and where applicable, all additional shipping, delivery or postal charges and any other cost or, where these charges cannot reasonably be calculated in advance, the fact that such additional charges may be taken. In case of a contract of indefinite duration or a contract containing a subscription, the total price shall include the total costs per charging period. If such contracts are charged at a fixed rate, the total price also means the total monthly costs. If the total expenditure cannot reasonably be calculated in advance, the way in which the price is to be calculated is being described
  7. f) the cost of using the means of distance communication for the conclusion of the contract when it is calculated on a different basis than that of the basic rates
  8. g) the arrangements for payment, delivery, performance, the time limit within which the supplier undertakes to deliver the goods or provides the services and, where applicable, the policy that the supplier applies to address the complaints
  9. i) where applicable, that the consumer will bear the cost of returning the goods in case of withdrawal and, for distance contracts, if the goods by their nature cannot normally be returned by post, their return expense
  10. j) where the consumer exercises his right of withdrawal after having made use of it, the consumer undertakes to pay the reasonable cost to the supplier.
  11. k) where a right of withdrawal is not provided in accordance with paragraph F, the information that the consumer will not have a right of withdrawal or, where applicable, the circumstances under which the consumer loses his right of withdrawal
  12. l) a reminder of the existence of the seller’s liability for actual faults and lack of guaranteed qualities in accordance with Articles 534 et seq. of the Civil Code
  13. m) where applicable, the existence and the conditions of customer support after sales, after-sales services and commercial guarantees
  14. o) the duration of the contract where applicable or if the contract is indefinite or extended automatically, the conditions for terminating the contract
  15. p) where applicable, the minimum duration of the consumer’s obligations under the contract
  16. q) where applicable, the existence and terms of money deposit or of other financial guarantees to be paid or provided by the consumer at the request of the supplier
  17. r) where applicable, the functionality of digital content, including the applicable technical protection measures
  18. s) where applicable, any standard interoperability of digital content with hardware and software that the supplier is aware of or can reasonably be expected to have knowledge
  19. t) where applicable, recourse to extrajudicial complaint and redress mechanism,

to which the supplier belongs, and how to access it.

  1. The information referred to in paragraph 1 shall form an integral part of the contract concluded at a distance or away from business premises and it is not altered unless an explicit agreement of the Parties.
  2. If the supplier has not complied with the information requirements on additional charges or other costs as referred to in paragraph 1 e) or for the costs of returning the goods as referred to in paragraph 1 i), the consumer shall not pay such charges or expenses.
  3. As regards the fulfillment of the information obligations laid down in Articles 3b to 3l, the burden of proof lies upon the supplier.
  4. If the supplier fails to fulfill the information requirements provided for in this Article, the distance or off-premises contract is invalid for the consumer.

Liability Limitation

Exclusive, its employees, or other representatives shall have no liability under any circumstances for any consequential, incidental, indirect, special damages or expenses or penalties, including, but not limited to, lost profits, closing down of business, loss of information or data, or loss of customers, loss or damage to property, and any third party claims arising out of or in connection with the use, copying or presentation of this website or its contents or any other related website, whether Exclusive was informed, aware of or should have known this possibility.